Customer-Experience-Marketing-Software

Create Connected Cross-channel Experiences

Stop creating marketing campaigns – and start creating connected cross-channel experiences that engage your audience throughout the entire customer lifecycle.

Only Experiture lets you leverage the data that you already have to create coordinated, individualized experiences that deliver the right message to the right audience, at the right time – without ongoing help from IT.

Unified Customer View

A Unified Customer View

Track consumer profile data and behaviors across offline, digital, social, and mobile channels in a single, centralized marketing data warehouse

Cross-Channel Messaging Tools

Cross-Channel Messaging Tools

Design & coordinate engaging customer experiences to take each customer on an individualized journey that encourages your preferred outcomes

Robust Personalization

Robust Personalization

Deliver relevant, personalized content and messages across channels and devices

Multichannel Messaging Management

Multichannel Messaging Management

Use our intuitive drag-and-drop marketing program designer to create and automate complex multi-channel messaging programs.

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Reporting & Analytics

Measure and maximize impact across marketing channels

Learning-and-Optimization

Learning & Optimization

Slice and dice your analytics to get insights, and use our built-in A/B Testing tool to optimize your marketing

Experiture’s cloud-based customer experience marketing platform was designed from the ground-up to enable customer-driven organizations of all types to orchestrate, launch, measure and optimize connected, multichannel customer experiences.

Marketing Data Warehouse

The Experiture platform contains a discrete, secure, optimized database with information about each of your prospects and customers. We also provide an open data architecture so that Experiture can assimilate marketing data from disparate platforms and databases across the organization. The Experiture platform thus serves as the system of record for the marketing department and other business users — storing the results of customer interactions from across marketing, direct sales or support, and transactional systems.

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Marketing-Software

The Central Nervous System of your Organization’s Marketing

At the heart of our platform is a powerful, yet intuitive and easy-to-use set of tools for the creation, automation and management of complex marketing programs that incorporate numerous online and offline channels. This central nervous system enables organizations to create and manage streams of multichannel messaging for different sets of customers that promote continuous connected conversations that foster engagement over the entire customer lifecycle.

Reporting and Analytics

Experiture was purpose-built to handle large volumes of data and produce analytics that help users gain insights from trends over time. Identify patterns of customer behavior; determine the highest-performance personalized marketing messages and offers; and use multi-channel analytics to improve attribution. Put it all together to prove the impact and effectiveness of your marketing, sales and support, and other activities on customer value.

Open-Marketing-Software-Architecture
Open-Marketing-Software-Architecture

Open Platform Architecture for Custom Integrations

Experiture is an extensible hub — allowing you to connect data sources from across the organization, and also, to bring together applications from third-party Application Partners in our Experiture App Marketplace. Taken together, our platform can provide a complete ecosystem of marketing solutions. Experiture also has available API’s for integration with other enterprise systems and applications, including ERP, e-commerce, call center and CRM software; DMP and audience information; and others such as event management and data augmentation solutions.

Scalable and Secure

Our platform runs on enterprise-class infrastructure in top tier data centers with guaranteed service-levels – so you can rest easy knowing your data is always secure and available. We leverage our database architecture and operation expertise to make sure customers can safely and predictably scale their databases to millions of customer and prospect records, with thousands of individual data points about each customer. We have been issued SSAE 16 and SOC 2-level reports and are compliant with many industry-specific data privacy regulations.

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Want to learn how Experiture's marketing software helps create connected customer experiences?

Contact Experiture today for more information.

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