Easily Create Triggered and Transactional Messages
Create triggered or transactional messages when your customers perform a predefined action — for example, when a payment is received — and deepen customer engagement.
When you power your transactional email and other messaging using Experiture, you can leverage our enterprise-class tools to create, measure, and optimize your messages — and track interactions with those messages — so that you can maintain a truly unified customer view across your organization.
Setting up a triggered messaging campaign usually requires technical help. Plus, in most systems changes are hard to make once the message is created. And, you are lucky to get any meaningful analytics. Experiture is different.
Real-Time Triggers Across Channels
With Experiture, you can create programs for triggered messages that “listen” for activity across channels, and respond (in real time) with the right message, at the right moment. You can trigger emails — or any other type of social, mobile, telesales, direct mail, or other response — from any profile field change, interaction or behavior.
A Range Of Powerful Integration Solutions
Experiture also features a range of APIs and Web Services that enable you to trigger emails directly from other systems such as ERP, help desk, call center software, websites, shopping carts and payment systems, and more. You can make your transactional messages as stunning as the rest of your marketing — with measurement and optimization tools to help you continuously improve your message without ongoing programming or technical help.
With Experiture’s Omnichannel Automation Solutions, You Will Be Able To:
Send triggered one-time messages — or streams of messaging — based on profile, behaviors, or interactions
Easily make changes to triggered messages from within the Experiture system
Add custom code to your existing systems that can instruct Experiture to send a message — for example, a stream of payment reminders sent to a customer whose payment method has been declined by your payment gateway
View analytics for triggered programs in the same system as the rest of your messaging