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The No-BS Guide to CDPs

2024-10-17T12:20:57-04:00

The term customer data platform (CDP) refers to a system that collects, merges, unifies and resolves customer data from multiple [...]

The No-BS Guide to CDPs2024-10-17T12:20:57-04:00

Create a Customer Journey Experience for Human Engagement Marketing

2024-04-05T12:08:55-04:00

The challenge is that the consumer journey definition has changed. Marketers were once in charge of the entire experience. But the digital world now allows consumers to use a self-initiated process to research information and control how they interact with companies when making buying decisions. Consumers may read online reviews, browse competitive websites, or seek recommendations through social media before having any actual contact with the potential business partner. Marketers need to utilize consumer journey mapping to follow, join and engage in conversation at various touchpoints along the way.

Create a Customer Journey Experience for Human Engagement Marketing2024-04-05T12:08:55-04:00