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What is Customer Experience Marketing?

2019-09-09T11:54:49-04:00

Customer Experiences refer to all of the interactions a customer has with an organization over the entire customer lifecycle. Customer Experience Management refers to the process creating and measuring these interactions to maximize efficiency of service delivery, enhance satisfaction and loyalty, and encourage advocacy. Customer Experience Management (CXM) refers to how a company takes charge of its customer interactions over the course of their relationship with that customer.

What is Customer Experience Marketing?2019-09-09T11:54:49-04:00

What is Experiture?

2019-09-15T20:43:18-04:00

Experiture is a platform that allows customers to easily create, launch, measure, and optimize customer destinations and multichannel messaging. We call it "Customer Experience Automation".

What is Experiture?2019-09-15T20:43:18-04:00