CORE FEATURES
Journey Orchestration, Mastered
Elevate the customer experience with Experiture’s intuitive Journey Orchestration capabilities.
CUSTOMER JOURNEYS, OPTIMIZED
Architect Seamless Customer Experiences with Intelligent Orchestration
Experiture’s Journey Orchestration platform allows you to map, track, and optimize the customer experience. Core features include…
AUTOMATED CUSTOMER JOURNEYS
Design, execute, and monitor intricate customer journeys across various channels, all automated for efficiency.
REAL-TIME INTERACTIONS
Automate immediate actions in response to customer behavior or events, making every touchpoint impactful.
JOURNEY ANALYTICS
Utilize comprehensive analytics to gain insights into customer pathways, enhancing decision-making.
JOURNEY OPTIMIZATION
Continuously refine and optimize journeys through A/B testing, adapting to customer needs and behaviors.
EVERYTHING YOU NEED, IN ONE PLACE
ARCHITECTING THE CUSTOMER EXPERIENCE
Journey Orchestration Features for the Modern Enterprise
EVERYTHING YOU NEED, IN ONE PLACE
ARCHITECTING THE CUSTOMER EXPERIENCE
Journey Orchestration Features for the Modern Enterprise
Featured Case Study
JOURNEY ORCHESTRATION CASE STUDY
Creating Seamless Customer Experiences Across Channels
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PROBLEM:
An e-commerce company was experiencing shopping cart abandonment and low customer engagement due to disjointed customer journeys.
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SOLUTION:
By leveraging Experiture’s Omnichannel Journeys, the company could create seamless and personalized user flows across digital and physical channels.
RESULTS:
65%
Reduction in shopping cart abandonment rates due to a more seamless customer journey.
50%
Increase in cross-channel engagement, fostering brand loyalty and customer retention.
THE CUSTOMER JOURNEY MATTERS
Automate, Monitor, and Optimize for Unparalleled Results
3x
The increase in conversion rates for campaigns utilizing journey orchestration.
75%
The percentage of businesses that saw improved customer satisfaction with optimized journeys.
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INTEGRATIONS
Connect To Virtually Any CRM Or Database
Experiture offers off-the-shelf integrations with nearly all major CRMs, enabling you to create a seamless, secure connection between your customer data and our platform. Additionally, thanks to our open architecture, Experiture can be linked to almost any source through data integration.
HERE’S A SMALL SAMPLING OF OUR INTEGRATIONS PARTNERS
